Delivery fee
The following charges are a guide for delivery within Australia. Please note that we only use Australia Post to ship small items. Large and heavy items have to be delivered by courier services, currently we are unable to ship those orders to PO box. Simply input your postcode at checkout and the postage will be calculated automatically.
| DESTINATION | UP TO 1Kg | UP TO 5Kg | UP TO 10Kg | Up To 15Kg | Up To 20Kg |
| Sydney Metro | $10 | $10 | $10 | $10 | $10 |
| Melbourne, Brisbane, ACT & Other NSW | $10 | $15 | $20 | $24 | $28 |
| Adelaide, Regional VIC, Regional QLD | $10 | $17 | $21 | $26 | $30 |
| Perth, Regional SA, TAS & Remote QLD | $10 | $20 | $28 | $37 | $44 |
| Norfolk Island, Regional WA & NT | $10 | $28 | $40 | $52 | $62 |
1k
Oversized or bulky order
Should the contents of your Shopping Cart exceed the dimensions of an Extra Large Parcel or weighs more than 20kg, or your address is out of the delivery area, the postage charges will be quoted accordingly. In the event that our website is unable to calculate postage, please contact us for a postage quote, parcel will only be dispatched after the postage is paid.
Delivery time
You order will be processed within 2 working days. All orders are delivered during business hours. National delivery will take 3-7 business days. Regional areas will take longer.
If nobody is there at the time of delivery, a card will be left informing you of how to collect your parcel. Parcels will be held by each of the delivery services for their maximum hold time. However, should you not respond to their respective calling cards and the parcel is returned to us as unclaimed, further postage charges will be payable for re-dispatch. Postage charges paid for the original dispatch are not refundable.
Reasons for order delay
• Incorrect address has been entered against the order. Visit our order tracking page and put in your order details to find your delivery updates.
• Delivery delays caused by disruptions beyond our control, such as weather conditions, Covid-19 health measures or spikes in delivery volume. You can check your shipping status on AU post/couriers website with tracking number we provided.
Pick up
Customers can also pick up your purchase from our warehouse. Please ring us to tell your time to visit and we will get the items ready beforehand.
Add. 6/2 Resolution Dr, Caringbah NSW 2229
Ph. 02 8034 6508 / info@ycmi.com.au